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All product orders made through the Mériance website assume consultation and express acceptance of our conditions of sale, with such acceptance conditional upon a hand-written signature received from the Purchaser.



Mériance Collagen Inc. (“Mériance”) makes all reasonable efforts to ensure the accuracy and reliability of the content of this website. Mériance shall not be held responsible, in any way, for: i) errors or omissions that could affect the content or elements to which it relates, and ii) damages or prejudices resulting from failure to perform, error, omission, interruption, communication failure, transmission delay, failure, theft, viruses, destruction or alteration of this website.



Products offered on the Mériance website are reserved for people (i) of the age of majority (or minors with the consent of a legal guardian allowing them to place an order on the website), and (ii) having full legal capacity to place orders on the website.

As stated, all products are intended for the personal use of the Purchaser, without any direct connection to their professional activities. Consequently, the Purchaser should note that the dollar value of orders placed shall not exceed the sum of $500 (five hundred dollars) per order, per day.



Promotions cannot be combined with any other offer, bonus or coupon and apply only to online orders. Additionally, there is a limit of one (1) coupon per order.

Mériance Collagen reserves the right to modify or cancel this promotion due to system error, fraud or any unforeseen circumstances. All credit / debit / funds will be validated approximately twenty-four (24) hours after placing your order. Orders will be charged to your credit card on the date of delivery. All Internet-based sales are final and cannot be canceled or modified.



Cosmetics offered on the Mériance website are limited to those listed on the website on the day the Purchaser visits the site and are subject to stock availability. In the event that a product is unavailable, the Purchaser shall be informed no later than upon delivery of the order.

Only products delivered will be charged. As previously stated, Mériance reserves the right to substitute unavailable product(s) with similar product(s) of an equal or lesser value.

If the Purchaser does not wish to keep the substituted product(s), they may obtain a refund for the product(s) being replaced.

In order to do so, the Purchaser must return the substituted product, unused, in its original packaging whenever possible. The Purchaser must also include a written statement with the returned package specifying the reasons for the return and the order number.



Photographs and texts illustrating products are not subject to contractual obligation. Should any photographs and/or texts display an erroneous character, the Vendor shall not be held responsible on that basis.



Payment can be made via Internet using a credit card or a PayPal account. Orders will be confirmed by the Vendor once confirmation of valid payment is received.

The Vendor reserves the right to refuse any order or delivery in cases of (i) exceeding the established limit quoted in the “Conditions of Purchase” section herein, (ii) an ongoing dispute with the Purchaser ( iii) non-payment of a previous order by the Purchaser, (iv) bank refusal to authorize credit card payment or (v) non-payment.



Once orders are prepared, they will be shipped to the mailing address provided by the Purchaser at the time of placing their order.

The Vendor shall make every effort to ensure delivery within 72 hours of an order being placed. However, delivery cannot be guaranteed in cases of force majeure, transport and/or postal strikes.